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Mac Pro restarts 5 mins after booting up

Thu, 03 May 2012 20:37:15 +0000

I'm having a problem with my Mac Pro 8 core (2009 model) where I will boot it up in the morning and five (approx) minutes later it will suddenly reboot. It doesn't make a difference whether I'm doing something on it at the time or if it is sitting idle.

Sometimes it will start to reboot and it will get as far as the Apple logo screen and reboot again, sometimes 2 or 3 times.

Once the machine has been on for a while it doesn't do this anymore, only when it's first powered up for the day.

Can anyone suggest what this might mean? A logic board going bad perhaps?

Thanks

Sean

mac mail composing new message failure

Thu, 08 Mar 2012 20:41:42 +0000

Hi, I have a new macbook pro(new in november) laptop with a 17 inch screen. The last couple of days I haven't been able to compose a new email message or reply to an email that has come in. I push the "compose a new message" button and nothing happens. Later, I see all the messages in my draft mailbox but I can't open them either. Things were working fine then all of a sudden this weird thing starts happening.

Grinding Noise

Sun, 04 Mar 2012 00:20:59 +0000

Help!!! My Macbook Pro is making a horrible loud grinding noise in the upper right hand corner....any ideas? We live in the boonies where there's no Apple repair stores....thank

iPhoto Pictures all Gone

Wed, 22 Feb 2012 08:31:42 +0000

My iPhoto library suddenly is showing that I have no photos! I have tried to rebuild the library by pressing option command and choosing to rebuild, but it does not work. I have also made sure that iphoto is directed to the iphoto library folder. The images are all still veiwable when I locate the iphoto liabrary in the finder and click on "show package content". When I look under images there are duplicates of all my photos in different sizes? I dont know whats going on and what to do?

Any help would be great! thanks!

Spinning Rainbow Wheel in PowerPoint for Mac

Mon, 20 Feb 2012 17:20:01 +0000

Powerpoint seems to be insisting on opening a file that no longer exists... and when it can't I get the spinning rainbow wheel. I have to force-quit every time. Any suggestions?

MacOX 10.7.3, MS Office 14.1.

Battery dead, can't start up even plugged in

Sun, 19 Feb 2012 18:18:09 +0000

Hi All

I am fairly technocrap/phobic and can't use the correct technical vocabulary. Apologies.

THE HARDWARE:
Macbook Pro, silver, 2008, model number A1226

PROBLEM:
My battery has died (while trying to download some huge file while not plugged in). Since then, I have been able to run the machine while it is plugged in but as soon as the power cable is disconnected it dies. If the cable is not plugged back in immediately I cannot restart the machine by simply pressing the power button.

THE SOLUTION:
Please help: I know I have to simultaneously hold down several keys and the power button to get it to start but I can't remember what those keys are . . .

Many thanks for any solutions,

BW

Duncan

Get mac support and help in our forums

Mon, 06 Feb 2012 15:34:46 +0000

If you need more than an interesting read and have an issue or problem with your mac and need mac help, mac support or just to troubleshoot your mac or ask questions of the mac community why not take a trip over to our forums.

"Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X V10.6 Snow Leopard" (Kevin M. White)

There you will find a range of discussion areas and an opportunity to influence the community and direction of macmend.com

Why not head over to the macmend forums now take a look around, you can do so via the link in this article or by clicking on mac help in the menu bar above.

Read the full article on the blog.

MacBookPro Erratic Windows and Cursor

Wed, 30 Nov 2011 05:49:35 +0000

For the few weeks I've had my new Mac Book Pro notebook Lion 10.7.2 I've spent so much time working interactively online with a Mac tech on the mail program I've ignored this other problem. I thought all the below was because I was old and I needed to get used to the new trackpad.
1. Windows close and open when I don't close and open them.
2. Ads on websites open when I swear I'm not even over them.
3. When I type in forms like this, in a documents, on a new mail and even on Facebook the cursor sometimes jumps up to a line above as I'm typing.
4. When I went to add a picture to an email today and opened one choice to see it that picture attached immediately and the email was sent. I hadn't even chosen it yet.
When I mentioned the 3rd thing to a "first level" help person she had me do some kind of restart but it hasn't helped.
The first Apple I personally owned was a iie so I'm not a novice computer user but am certainly no techie. Is it just these old fingers or a Mac hardware problem?

Craigs List Software

Wed, 09 Nov 2011 18:00:27 +0000

Is it legal to sell my old G4 Power Book software if I do an erase on the G4 and have the original DVDs and documentation? I'm planning on selling the bundle on Craigslist but have no idea what to start it out for with an OBO-offer below or over. Does anybody know a website where I could get an idea? I looked on Ebay and couldn't find things I have in my bundle.

Sound

Sat, 05 Nov 2011 20:29:07 +0000

Hi, I have a problem with my mac, I plug a aux lead to the audio out part of the mac (with the headphones) My mac is a white macbook by the way. Anyway, I plug the lead in, and say If i plugged it into some speakers, music would come out fine in one speaker, and really distorted in the other. Also, If i plugged my laptop into a amp, the music would come out really distorted, this is really annoying and I would like to know how to fix this.
Thanks

Need to boot broken Mac-Mini using retail Snow Leopard 10.6 DVD

Wed, 26 Oct 2011 10:00:09 +0000

Hi,

In Summary:
==========
I have Mac Mini (late 2009) which does not boot anymore and I need to install Snow Leopard using retail DVD (version 10.6). The OS/installer from the DVD does not seem to boot either. I always very much appreciate the efforts of true geeks. So please, any casual beginner, please do not demoralize with something like "cannot be done" etc.

The complete story:
==================
The start of the problem:
------------------------
1. All of a sudden, one fine day, on start up, my Mac Mini strated to shut itself down without no apparent reason to me. When trying to boot, it would show a progress bar for about 5 minutes - I am assuming that was disk-consistency check being performed. My best guess is that right after the use of Carbon-Copy Cloner (but I am not 100% sure) it all strated to happen.

2. Performed Mac's Disk-Util check and [Verify Volume] used to display "invalid directory item count, should be 31 instead of 29". Surface scan said disk hardware is 100% fine. Volume Repair never worked, since OS X was installed on the primary disk. I lost the DVDs that came with this Mac Mini, so the option to boot from that DVD and launch Disk Util etc. was not possible.

TechTool Pro - No Help:
----------------------
3. Started googling and had to choose between [TechTool Pro] and [Disk Warrior], opted for TechTool Pro. Tried its bootable DVD only to learn that TechTool Pro cannot fix it. Again, it's surface scan suggested disk hardware is 100% fine. Sent the details to TechTool Pro support team, they couldn't help either after a couple of e-mails+data exchange. (How do I claim my lost money with TechTool Pro - suggestions appreciated as well).

Googling / Mac Forums:
---------------------
4. Started looking into forums, learnt that someone had successfully repaired this problem using Ubuntu 11.04 install DVD (i.e., without installing the Ubuntu, but just using its 'try from DVD' feature). I had that handy, but forgot to disable HFS+ journaling before attempting to fix the problem. Anyway, attempting volume repair that way couldn't fix the problem as well. However this step took away my ability to boot from Mac.

5. However using Ubuntu's bootable disk, I could access Mac-HDDs contents - and was able to successfully back-up *all* my important data.

6. Googled and learnt that just attempting to boot using Ubuntu DVD can take away ability to boot using Mac bootable media - possibly due to EFI internals. Suspecting EFI is now corrupt, I tried other 'hacks' like:

6.1 eEFIt Boot Disk - which does not work at all,
6.2 Empire EFI w/ Chameleon - not sure how to proceed with options presented - trying either does not work,
6.3 Super GRUB2 - boots fine, but attempting to boot from Mac-HDD fails after a couple of seconds,
6.4 Boot-132 - boots fine, prompt asks for input, but then I cannot eject/replace the DVD due to Mac-Mini (lack of) design,
6.5 Ubuntu 11.04 / 11.10 - still boots fine - just that I cannot go into Mac-OS-X from here,
6.6 TechTool Pro bootable DVD - which used to boot fine earlier stopped to boot.

As you can see, none worked successfully. So I didn't yet try other popular rescue media - as I suspect that is not the direction I need to go into.

>> Looks like most of my problems are due to the fact that I have Mac-Mini which does not allow eject/replace of DVD from command prompt / out side of Mac-OS-X.

7. Tried emptying EFI partition, playing with EFI/Mac-OS partitions boot flags, Zapping the PRAM, nothing still allows me to boot either from Mac-HDD or any Mac-Bootable-DVD.

Current State:
-------------
8. Now while boot time, Mac displays a gray screen for a few seconds, and then a blinking prompt on black background. That's it!

Snow Leopard 10.6 Retail Install DVD:
------------------------------------
9. Went to Mac store and bought this DVD only to witness that I can't boot from it as well. (This is a huge shocker, how is Apple able to sell these DVDs if these don't work on genuine MacMini itself. After all we are able to boot from and install Windows/Linux on a variety of Machines).

I am hoping for a very small step/fix that I am missing, since I can still see and access all Mac-HDD contents after booting from Ubuntu bootable DVD. However I am prepared for a good amount of exercise as well - assuming someone posts a valid/verified fix.

Things available right now:
==========================
A. Genuine Mac-Mini (Late 2009) who lost it's ability to boot either from its HDD or Mac-bootable DVDs (TechTools Pro, Mac OS X retail DVD)
B. Mac OS X 10.6 Retail DVD
C. NOT AVAILABLE - DVD that came with this Mac-Mini
D. Variety of rescue DVDs, listed in section 6 above
E. Another machine/PC with Ubuntu 11.04 - giving me ability to access internet

Thanks for reading.
Zita

Making Macbook write to NTSF external drive

Wed, 19 Oct 2011 04:07:51 +0000

How does one go about making Macbook OS X write to an external drive formatted in NTSF protocol?

iMac to receiver via ethernet

Thu, 13 Oct 2011 23:54:19 +0000

I want to be able to play my MP3s from my Mac through my new Onkyo TX-NR808 receiver using iTunes. I am connected to the receiver via ethernet.
The receiver can 'see' an app [Vuse] on the computer and that app lists the receiver on it's networked devices panel. [NOTE: I do not want to use Vuse whether or not it is possible.]

The Onkyo manual states that if one is using DHCP as its networking method [which I am] the connection should be automatic!!! [ I guess 'Vuse' proves that much]

If anyone can help me I'd appreciate it.

update

Thu, 06 Oct 2011 05:09:30 +0000

Hi, Please can someone help me. I have Mac OS X version 10.5.8 and I need to update to 10.6.4 Please can you explain what I need to do.

Thanks, Jenny

Help! SSL Error 61

Sat, 01 Oct 2011 15:00:55 +0000

Hi

I have a problem, at my job we are using a citrix product and through their Citrix anywhere solution you should be able to connect from any workstation to the service. I can reach it from any pc but on my mac I get an error message when I try to open an application_:

"SSL Error 61: You shave not chosen to trust VeriSign Class 3 Extended Validation SSL SGC CA, the issuer of the servers security certificate"

Error number: 183

I have tried to download certificates and granted access from verisign but without luck.

I'm using the citrix viewer for mac.

Any ideas?

Thanks

cant up grade from leopard to snow leopard

Fri, 23 Sep 2011 02:06:16 +0000

when i try the cd from the desktop it says it cant install snow leopard. same thing happens when i try to use the "c" and "option" keys on start up.

upgrading iphone software

Sat, 20 Aug 2011 23:47:08 +0000

Hi
I am trying to upgrade my iphone software however when i go into itunes and hit update it says, the iphone software update server could not be contacted... make sure your network settings are correct.
Any ideas? i use safari and mac os x

Ipad wi-fi+3G useage?

Fri, 19 Aug 2011 09:35:45 +0000

If I buy an ipad and sign up for 3 g service can I, download apps & movies while at home on my own wireless network and have them not count against my data plan. Or is it a case of once you have the 3g plan you are using that only? So that anything you do counts against the data plan. Any help would be great.

PowerBookG4(15" 1.0Ghz) Hangs every time I boot it up

Fri, 05 Aug 2011 20:24:56 +0000

Hi,I recently got a PB G4 which I wiped the HD and installed 10.4.3 on, but now I can't even get through the OS-X Tiger getting started menus before it freezes completely. I was thinking OS, but I booted it from a TechToolPro6 DVD, and before I could get through the initial set-up questions, it froze again. This time, however, there were a series of "command-line" type error msgs which I will attempt to include with this post, either by attaching or just copying in the text;hopefully it will maintain enough of the line structure to be of some help. I also ran 17 hours of Memtest 4.22, which showed no RAM errors, and I have the logs saved, if anyone wants to take a stab at helping with my hardware/software/firmware directional dilemma I can email these to them, or to the blog if you think that would be generally worthwhile to everyone. I'm trying to get a handle on whether I want to take it back to the guy I got it from, or if it's something I can rectify myself. Thanks in advance for any assistance here.
StudioBill

MacPB G4*Screenshot after Booting from TTP6 DVD-ROM.jpg (Size: 496.12 KB / Downloads: 5)

Formatting Multiple Charts in Mac Excel

Thu, 04 Aug 2011 18:03:19 +0000

I have several charts in mac excel that I need to adjust the size and vertical axis on (40+ charts/graphs). Obviously F4 isn't working for the Mac, is there a way to do a group copy of format?